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Hotel Zimba

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Hans Peter Ladurner, Chef des Hauses, kümmert sich um die Instandhaltung des Hotels.

Zimba safe

hospitality

For a Safe Stay With Us

During these difficult times, we try to make the best out of it.

 

Safety is being practice every day and very important to everyone at the hotel Zimba. Especially during these difficult times we want to ensure you that we do the most to make your holiday safe and offer you a worry free vacation.

 

It is about the health of our guests, our workers and the family. For this we need understanding, common knowledge and personal responsibility. The ever changing rules ask us to be very flexible, but to ensure a safe stay we follow them quickly. 

 

Since March 5th the check in is possible without restrictions.

 

The mask requirement indoors is up to date again – we are convinced that where several people are currently coming together, the mask is still a good form of self-protection.

 

Further information regarding the safety concept of the Montafon can be found here. For government informations you can use this link www.sichere-gastfreundschaft.at.

 

Last Updated on the 20th of March 2022

Zimba safe hospitality

FAQ

Frequently Asked Questions

Have there been changes regarding the cancellation policy?

Generally, there are no changes. For certain Covid-19 related reasons, a reservation can be cancelled for free.

  • Free cancellation up to one month before your holiday
  • 50% cancellation fee within one month of your stay
  • Early departure, the remaining days will be charged fully
Are there any further cancellation rules?

For your stay until April 30, 2022, our regular cancellation rules apply. Nevertheless, there will be no costs for our guests and their travelling partners living in the same household if one or more of the following circumstaces applies:

  • you have a government document that requires you to quarantine*
  • your country of residence has travel issued a travel warning urging against non-essential travel to Austria and the restrictions include a quarantine upon return to your country
  • the legal regulations stipulate a mandatory quarantine upon entry into Austria, which cannot be circumvented even by the 2G rule plus an officially recognized test
  • the borders are closed**
  • all cable cars of the Montafon are closed due to Covid-19 regulations. **

 

* For reservations with the arrival dates until April 2022, we have cancellation fees, but the government of Vorarlberg offers the Covid-19 insurance that pays up to 3000 Euros back per guest. More information can be found here Sicher zu Gast in Vorarlberg – Stornierung und Versicherung

 

** Partial option possible if the event occurs during your stay. 

Are there any special hygiene measures?

Hotel Zimba has always had a high hygiene standard. In regards to the current situation, we increased the use disinfectants and have strict protocols. All our workers received special training. Lots of fresh air and a Metzler Molke hand sanitizer on each table helps everyone to feel and stay safe. 

 

The government of Vorarlberg requires a Covid-19 comissary and a hygiene concept. We have both of these things in place.

Are our employees tested?

Most of our team has already been vaccinated or recovered. In the case of symptoms of illness, rapid tests are a matter of course.

How does check-in work?

Our receptionists are protected with a glass wall during check-in. Furthermore, we ask you to keep a safe distance to other guests.

 

For a fast check-in, we will ask you before your arrival for your personal information.

Can I get tested in the hotel?

Official testing in the hotel is not possible. However, we have 2 test stations in Schruns for official tests and selftests are available.

Do I have to wear a mask in the hotel?

Currently, the hotel requires FFP2 mask to be worn in all public areas. At our hotel entrance you will always find the latest information.

 

An FFP2 mask is also required in town when shopping, on public transport, at the mountain railroads and at events.

Are there any special rules for the hotel restaurant?

Our restaurant team with guest contact is already vaccinated or regularly tested. You will be shown to your table on the first evening as usual.

Some of the regional dishes we prepare for our guests are served at the buffet, please wear your FFP2 mask when leaving the assigned table.


For maximum safety, we ask that you keep a safe distance from other guests when entering and leaving the restaurant.

Are the indoor pool and sauna open to use?

Currently, there are no special restrictions in our spa area apart from wearing a FFP2 Mask (Exception: In the pool, in the sauna or on your lounge chair). Our indoor areas a spacious and the lawn chairs are spaced out. There is always information regarding new rules by the spa entrance. We kindly ask you to follow them. 

Can I book a masage?

Feel free to book a massage at reception. You are required to wear a FFP2 mask.

Are hikes and programms still taking place in the Montafon?

We still have musicians weekly at our hotel bar.

The BergePlus program still takes place under strict hygiene measurements.

Events at the town centre still take place if restrictions allow it. 

What do I have to do if I start feeling sick?

Please call us immediately from your room. Our employees will call the 1450 hotline which will decide further steps. The Ladurner family is in the hotel 24/7 to help you with any questions. 

Your Inquiry

Do you have any further questions or want to discuss our hygiene measures? We are looking forward to hear from you and welcome you soon.