Save Hospitality

Safety – here at the Zimba, safety has always been a value with the highest importance.

Common sense, being responsible as an individual and care for others – then nothing will be in the way of a relaxing holiday.

On a day to day basis we receive new regulations, we know these are necessary and vital to the current situation so of course we will adapt to them. The safety and health of you, our employees and our family are our highest priority.

You can find the latest information of the federal ministry for tourism on the website www.sichere-gastfreundschaft.at

  • To summarize the most important aspects: 
  • Keep at distance of at least one meter to others
  • Not shaking hands or hugging to greet others
  • Wearing a face masks, whenever common sense dictates it
  • Washing your hands several times per day
  • Sneezing and coughing into your arm bend or a tissue   

This is a special time for all of us, but we try to make the best of it.


Frequently asked questions

What are the current cancellation conditions?

The times are uncertain, but we are staying positive! We have changed out cancellation policy for this summer, so that you can enjoy the anticipation of your holidays worry free.

For reservations to October: Free cancellation until 7-days before arrival

If a booking is cancelled after the free cancellation time frame has passed, either 50% of the cancellation cost will be charged or alternatively you will be able to change the dates of your stay free of charge.   

Do I have to wear a mask in the hotel?

At the moment no mask is required, except for during spa treatments. You will always find the latest information at the entrance of the hotel. We ask you to bring a mask with you in any case, as they must be worn in supermarkets, public transportation and cable cars.

How does the Check-In work?

Our front office employees are protected by a glass wall and we kindly ask you to keep a distance of at least one meter to guests you are not travelling with.

Is there anything I have to know regarding the hotel restaurant?

We kindly ask you to keep the one meter distance in mind in the restaurant and at the buffet.
On the first evening, we will show you to the table that will be your table for the entirety of your stay.  

We provide disinfectant at the table as well as the restaurant entrance for you to disinfect your hands, please do so every time you go to the buffet. Other than that, you can enjoy our regional specialities to the fullest. It is not required anymore but our team, that is in contact with guest, will still be wearing masks as a safety measurement.

 

Will guided hikes and other events in the Montafon still take place?

The hikes organized by the hotel will still take place in small groups.
The BergePLUS program will also still be taking place with necessary adaptions to ensure the safety of participants.
We host weekly live music at our hotel bar and public events at the church square will take place as far as possible.

 

Can I use the swimming pool and saunas?

Yes, the swimming pool and our saunas can be used. We have adjusted the distance of our loungers to be bigger and you will find the latest regulations at the entrance of the spa. Please pay attention to the maximum capacity of the swimming pool and the saunas.

Can I book a massage?

Massages with our massage therapist Silvia can be booked as usual, we have adjusted the offered massages accordingly. We kindly ask you to wear a mask when entering the massage rooms.

Which additional hygiene measures will you be taking?

Our hygiene standards have always been very high. We have increased the frequency of disinfecting measures and our employees have received a special training for the current situation. Additionally we will ventilate with fresh air as often as possible and on your you will find a disinfectant from the local producer Metzler Molke.

Have your employees been tested?

The Montafon has been participating as a test region where all employees will be tested weekly with a throat test and there are still weekly tests. Through these frequent test potential risks will be distinguishable quickly.

What should I do if I feel ill?

Please call the reception with the phone in your room. They will then get in touch with the Helpline 1450 where they will decide which measures need to be taken. Our family is always on-site and happy to communicate anything for you.

Current Status: 10th of August 2020